Satisfaction Survey

Overview

We value your feedback and strive to provide the highest quality of care. As part of our commitment to continuous improvement, we invite you to participate in our patient satisfaction survey. Your input is vital in helping us understand your needs, evaluate our services, and make necessary enhancements to ensure an exceptional healthcare experience.

Purpose

Our client satisfaction survey is designed to gather your opinions and perceptions about various aspects of your care journey. By sharing your thoughts, you play an integral role in shaping the quality of care we provide and helping us meet and exceed your expectations. We understand that your experience extends beyond just mental health (MH) or substance use (SU) treatment. We are interested in your feedback on aspects such as communication with our employees, the timeliness of appointments, the cleanliness of our facilities, and the overall level of comfort and satisfaction you experienced during your visit.

Confidentiality

Rest assured that your responses will be treated with the utmost confidentiality. The survey is anonymous, meaning your identity will not be linked to your answers. We encourage you to be honest and provide specific feedback so that we can accurately address any areas that may require improvement.

About You

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Confidentiality

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